Legal
Privacy Policy
Effective date: April 19, 2025
Truffaire ("we", "us", or "our") is a systems engineering company incorporated in Bengaluru, India. This Privacy Policy describes how we collect, use, store, and protect information obtained through our website at truffaire.in and any associated web properties (collectively, the "Site").
By visiting or interacting with the Site, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please do not use the Site.
1. Information We Collect
We collect only the information that is necessary for the operation of the Site and our business communications. This includes:
- —Contact information you submit voluntarily, such as your name, email address, and the contents of any message you send to us through the Site or directly to one@truffaire.in.
- —Technical data collected automatically when you visit the Site, including your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages.
- —Any other information you choose to provide when communicating with us about partnership, deployment, or employment enquiries.
We do not collect sensitive personal data such as financial information, government identification numbers, health records, or biometric data through the Site.
2. How We Use Your Information
Information collected through the Site is used strictly for the following purposes:
- —To respond to enquiries, partnership requests, or employment applications you initiate.
- —To understand how the Site is used and to improve its structure and content.
- —To comply with applicable legal obligations.
- —To protect the security and integrity of the Site and our systems.
We do not use your information for advertising, profiling, automated decision-making, or any purpose beyond those stated above.
3. Legal Basis for Processing
Where applicable under Indian data protection law and the Digital Personal Data Protection Act, 2023, we process your personal data on the following bases: your consent when you submit information to us; our legitimate interest in operating the Site and communicating with prospective partners and employees; and compliance with legal obligations that apply to us.
4. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact submissions and correspondence are retained for a period of up to two years from the date of last communication, after which they are securely deleted or anonymised.
5. Sharing and Disclosure
Truffaire does not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:
- —With trusted service providers who assist in operating the Site (such as hosting or analytics providers), under contractual obligations that restrict their use of your data.
- —When required to do so by applicable law, regulation, court order, or lawful request by a government authority.
- —In connection with a corporate transaction such as a merger or acquisition, in which case data would remain subject to protections at least as stringent as those described here.
6. Cookies and Tracking
The Site may use essential cookies and similar technologies to support basic functionality such as navigation and session management. We do not use third-party advertising or tracking cookies. If analytics are used, they are configured to minimise the collection of personally identifiable information.
You may configure your browser to refuse cookies, though this may affect certain aspects of the Site's functionality.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated as technology and best practices evolve. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your data where no legal obligation requires its continued retention. To exercise any of these rights, contact us at one@truffaire.in. We will respond within a reasonable timeframe and in accordance with applicable law.
9. Third-Party Links
The Site may contain links to external websites that are not operated or controlled by Truffaire. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
The Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the structure of the Site. The effective date at the top of this page will reflect the date of the most recent revision. Continued use of the Site after any update constitutes acceptance of the revised policy.
12. Contact
For questions, concerns, or requests relating to this Privacy Policy or your personal data, please write to us at:
This policy is governed by the laws of India. Any disputes arising from it shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.